Making things crystal-clear: Seven steps to reduce role ambiguity in your organization
Role ambiguity, or role confusion, may influence an organization’s bottom line because it’s related to performance, burnout, and turnover. And because it also affects individuals’ emotional wellbeing and aspects of workplace wellbeing (i.e., conflict and attitudes),...
The six unintended consequences of role ambiguity
When organizations provide unclear expectations, consequences, and instructions, employees can experience role ambiguity. For most roles, this confusion has negative implications for the organization and for individual wellbeing. 1. Role ambiguity affects...
Are your employees experiencing role ambiguity? How to tell
Do your employees have clarity on their job expectations? Role ambiguity is the lack of understanding expectations, consequences, and means of carrying out role behaviors. It happens when the organization provides “inadequate, unclear, or confusing information about...
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